Never miss another call! Call for a FREE quote 412-571-2630

Category Archives: Customer Service

Pittsburgh Telephone Answering Service

Communication is Key: Why Large Companies Miss the Mark at Customer Service

Did you know that over 60% of consumers prefer speaking to a live agent rather than an automated system? Large companies often struggle with customer satisfaction because with such a large client-base, it’s nearly impossible to provide quality customer service and brand communication. Small and medium-sized businesses, or SMBs, don’t experience the same demands and…
Read more
Pittsburgh Telephone Answering Service