Hiring a call center to handle your business’s communications can be a great tool to help your employees save time and focus on their more pressing tasks each day. But if off-site operators are answering your phone calls, you want to make sure that they hold the skills necessary to properly project the attitudes and…
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Industry Spotlight: Property Management Answering Service
If you are in the property management business, your company probably receives a wide variety of phone calls on a daily basis from potential clients, current tenants, employees in need of assistance, etc. Hiring a property management answering service to help you handle all of these phone calls in a timely manner can greatly increase…
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Picking the Right Call Center for Your Business: What to Look for in a Partner
There are plenty of great reasons to hire a call center for your business’s communications needs, like freeing up your staff to handle the many other duties they have to attend to, and making sure your customers’ calls are answered promptly. The real question is how to choose the right call center for your business…
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6 Tips for Managing an Outsourced Call Center Team
An outsourced call center team provides many benefits to companies: it frees up employees to spend their time on other tasks, it increases customer satisfaction with phone service, it ensures consistent responses to all callers. However, in order for a call center to provide all these benefits, you have to help that call center help…
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