With the number of emails and calls received by the average worker rising rapidly, many companies have chosen to save as much time as possible for their directors by using the virtual assistants provided by an answering service. From 2014 through 2018 the average office worker received about 90 emails a day and sent about…Read more
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Many businesses consider outsourcing their answering services process when they are in growth mode or would like to be. If you are considering outsourcing your business’s call answering services, it’s important to understand the pros and cons of doing so. Pros of Outsourcing Answering Services Outsourcing answering services is less expensive than hiring staff. Business…Read more
Virtually any type of business will benefit from the opportunity to always be in touch with customers by using a call answering service. Some industries, in particular, find the services vital to their success. Here are the top industries that use call answering services and an explanation of how each depends on companies that make…Read more
As the new year is quickly approaching, now is a good time to refine your strategy for providing the best service to customers who call your company. With many companies turning to professional telephone answering services, there are numerous technologies that can seamlessly integrate these services with your sales and customer relationship management (CRM) systems…Read more
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