Read what our clients say about us.
Click on the industry heading below to read a testimonial made by one of our clients in that business:
Medical Practices
"We have used PTAS for twenty-plus years - which, in and of itself, is a testimonial of their competence. We demand a lot out of PTAS due to the nature of our business - emergency-based specialty dentistry. Compounding this is our four office locations, six doctors, evening appointments and Saturday hours. The level of service they provide, the technical competence of PTAS and the friendly demeanor of their staff adds value to our dental practice. Associated Dental Specialists has continued to grow and expand over the years, in part, because of our working relationship with Pittsburgh Telephone Answering Service Company. I highly recommend them!"
John Hischar, Business Manager
Associated Dental Specialists
"In the time we have used Pittsburgh Telephone Answering Service Company we could not be happier with the level of service we have received. In working with other companies in the past years, we have found your company to be at the top of the game. Your staff is extremely efficient, friendly and helpful to us as well as our patients. We really appreciate and look forward to many more years with you."
Dr. Dan Alexander
Dan G. Alexander, M.D.
(internal medicine)
"Our office has used Pittsburgh Telephone Answering Service for several years now and we couldn't run our business without them. We used to have answering machines and they were never dependable. I know that when I switch phones to their service that our messages will be handled in a professional & kind manner. I especially like the faxed documentation we receive two times a day. These faxes are dated and clocked in so we can keep them for any liability issues that might arise in the future. Our office truly appreciates the fine work of their staff and how really difficult their job can be."
Susie Amorose, Practice Manager
Joseph S. Nawrocki, D.M.D., M.D.
(oral and maxillofacial surgery)
"We feel that our service with PTAS is excellent. The staff is aware of our needs and makes supreme effort to accommodate us. Professional, kind and in 5 years we have never had a complaint against them.
Dr. Weber
David R. Weber, M.D.
(infectious diseases)
Nursing Services & Home Health Care
"D.R. Sevacko Plumbing & Heating is completely satisfied with the service of Pittsburgh Telephone Answering Service Company. Our after hour calls have increased our business due to the quality of service they provide. We would recommend them for your answering service needs."
Ray Sevacko
D.R. Sevacko Plumbing & Heating
Property Management & Real Estate
"We have been using Pittsburgh Telephone Answering Service Company for approximately 20 years. We find the service to be professional and courteous and extremely helpful. We recommend it to anyone in need of this type of service."
E.J. Julian
Julian Law Firm
"Your firm's ability to mange the telephone answering needs not only of Martin Public Relations, but also of our clients has been exemplary. Throughout our two-year relationship, we have continued to receive top-notch service and courteous notification. Additionally, your ability to connect with us via mobile technology has been above par. In fact, while on vacation recently I received a notification that an important call was placed on behalf of a client and was able to relay the message seamlessly. Needless to say, the client was shocked that I was able to share the information, but also very pleased. I have been most impressed with your ability to work with our needs in managing the Ironworkers National Call Center. This aspect has allowed us to offer the service to other clients that wish to achieve similar goals. Thank you again for your ongoing service."
Christopher Martin, President
Martin Public Relations
"We have received excellent service for the past 10+ years from Pittsburgh Telephone Answering Service. The staff answers all of our calls in a timely and professional manner. If an emergency arises, the staff contacts our on-call person immediately, enabling us to get in touch with our customer quickly to resolve their problem."
Alicia Miller
Metro Fence Company, Inc.
Insurance
"When customers or patients call our offices after-hours, we are proud to say that the employees of PTAS are an extension of our own employees. Whenever we have had any questions or concerns, Marlene has always been available to lend her assistance. I would highly recommend the services of Pittsburgh Telephone Answering Service Company."
Kelly Burns, Clinical Services Manager
WorkWell (workers compensation insurance)